PageSnag is designed to be simple to use, but support should be just as clear. This page covers common setup and workflow questions for the Chrome extension and points to the fastest way to reach support.
Open the page you want, click the PageSnag extension button, and choose Capture full page. The extension scrolls, captures each viewport, and stitches the result into a single image.
Yes. PageSnag includes frame and scrollable region capture so dashboards, embedded tools, and long in-page panes are not limited to the visible viewport.
Captures and settings are stored locally in the browser. PageSnag does not upload screenshots to developer-controlled servers by default.
The extension supports image export, PDF export, clipboard copying, and richer handoff outputs designed to make screenshots easier to reuse in documentation and review flows.
AI is optional and disabled by default. Users provide their own Gemini API key, and screenshot data is only sent when they explicitly choose an AI action such as summarizing or drafting a response.
Try the capture again, confirm that the page is fully loaded, and note whether the issue happens on one URL or across multiple sites. Email that detail to support so the behavior can be reproduced.
Email support with context, screenshots, and the exact page behavior so the bug can be reproduced quickly.
